744 Lincoln Ave. Steamboat Springs, CO | Open Daily at 8am

(970) 879-7568

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Straightline's Return and Refund Policy

Thank you for shopping at Straightline! If you are not entirely satisfied with your purchase, we're here to help.


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Undergarments/swimwear items are final sale for hygienic reasons.

Return in Store

To return an item in store, simply bring in the item within 30 days of the purchase along with proof of purchase and original packaging.

Return by Mail

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund within 10 days after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Reservation Refunds

Cancellations within 48 hours of your reservation date will be refunded 100%

Contact us if you have any questions on how to return your item to us.